Policies

RCB College follows the refund rules in Alberta's Private Vocational Training Act and Private Vocational Training Regulation.

• Cooling-off period: cancel on or before the 4th business day after signing your contract for a full refund of tuition paid.
• Before class begins: if you or RCB College end the contract before class begins, any tuition paid is refunded.

Refunds are paid within 30 days of the contract ending. If your tuition was paid by a student loan or another agency, the refund goes back to them. Transcripts and diplomas are released once tuition is paid in full.

• Attendance is mandatory. Plan for at least 20 hours of study per week.
• Absences of more than 3 days in a row need a valid reason and documentation.
• Missing 5 days in a row without contacting the college means withdrawal, and Student Aid is notified.
• Missing 15 days in a row (even with a reason, including breaks) also means withdrawal.
• Need time off? Contact Student Services for a Leave of Absence form and submit it with a learning plan.

• Passing grade is 70% (C).
• Missed an exam for a documented reason (medical, court or similar)? You can request a deferred exam, up to 3 times during your program.
• You can retake a failed exam up to 3 times.
• To appeal a grade, write to Administration within one week. The mark can go up or down.

• Zero tolerance for cheating and plagiarism.
• First time: a zero on the work, a 2-day suspension, a meeting with Administration, and a maximum of 70% on the rewrite.
• Second time: expulsion.

• Business-like dress and behaviour, since we train you for the workplace.
• Zero tolerance for harassment, discrimination, violence, weapons, drugs or alcohol.
• Steps: verbal warning, written warning, suspension of up to 5 days, then withdrawal.

• Give Administration a written withdrawal letter.
• Any refund follows the refund policy.
• If you have a student loan, you still need to repay it.

• Start with your instructor.
• Not resolved? Email Administration in writing within 14 days.
• Still not resolved? The complaint goes to the President, and you get a written decision within 21 business days.
• After that, you can take it to Alberta Advanced Education.